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Privacy Policy

Last updated 19 October 2026

[PLACEHOLDER — to be agreed with Scents Avenue]. This policy is a draft and must be reviewed by the business and a qualified adviser before launch.

Scents Avenue NG ("we", "us") respects your privacy. This policy explains what personal data we collect, why, and your rights under the Nigeria Data Protection Act 2023 (NDPA) and related regulations.

Data we collect

  • Account and order details: name, email address, phone number, delivery address and order history.
  • Payment details: handled by our payment processor. We do not store full card details.
  • Scent Finder answers: your quiz choices, used to recommend products.
  • Newsletter: your email address, if you subscribe.
  • Technical data: basic device and usage data needed to keep the site secure and working.

Why we use it

  • To process and deliver your orders and send order updates.
  • To provide customer support.
  • To send marketing emails only where you have agreed. You can unsubscribe at any time.
  • To keep the site secure and prevent fraud.
  • To meet legal and tax obligations.

Who processes your data

We share data only with service providers who need it to run the store:

  • Paystack: payment processing.
  • Hosting provider: [PLACEHOLDER — to be agreed with Scents Avenue]: name and location of the hosting provider.
  • Email provider: [PLACEHOLDER — to be agreed with Scents Avenue]: name of the email delivery provider, used for order and account emails and for newsletters.

[PLACEHOLDER — to be agreed with Scents Avenue]: confirm the final list of processors, including any analytics or delivery partners.

Your rights

Under the NDPA 2023 you may ask to access, correct, delete or restrict the use of your personal data, to object to marketing, and to withdraw consent. To make a request, contact us at [PLACEHOLDER — to be agreed with Scents Avenue]: privacy contact email.

How long we keep data

We keep order records for as long as required for accounting and legal purposes. [PLACEHOLDER — to be agreed with Scents Avenue]: retention periods.

Transfers outside Nigeria

Some providers may process data outside Nigeria. Where this happens we expect appropriate safeguards to be in place. [PLACEHOLDER — to be agreed with Scents Avenue]: confirm with providers.

Complaints

You may also complain to the Nigeria Data Protection Commission.

Changes

We may update this policy. The date at the top of this page shows when it last changed.