Shipping Policy

[PLACEHOLDER — to be agreed with Scents Avenue]. This policy is a draft and must be confirmed before launch.

Where we deliver

We deliver across Nigeria. Delivery fees and estimated times are shown for your address before you pay, and they come from our delivery zones: Warri and environs, the rest of Delta, the South-South, Lagos, Abuja (FCT) and other states.

Fees and timelines

• Warri and environs: fee [PLACEHOLDER — to be agreed with Scents Avenue], estimate [PLACEHOLDER — to be agreed with Scents Avenue]
• Delta (other): fee [PLACEHOLDER — to be agreed with Scents Avenue], estimate [PLACEHOLDER — to be agreed with Scents Avenue]
• South-South: fee [PLACEHOLDER — to be agreed with Scents Avenue], estimate [PLACEHOLDER — to be agreed with Scents Avenue]
• Lagos: fee [PLACEHOLDER — to be agreed with Scents Avenue], estimate [PLACEHOLDER — to be agreed with Scents Avenue]
• Abuja (FCT): fee [PLACEHOLDER — to be agreed with Scents Avenue], estimate [PLACEHOLDER — to be agreed with Scents Avenue]
• Other states: fee [PLACEHOLDER — to be agreed with Scents Avenue], estimate [PLACEHOLDER — to be agreed with Scents Avenue]

Delivery times are estimates, not guarantees, and exclude public holidays.

Free delivery

[PLACEHOLDER — to be agreed with Scents Avenue]: free delivery threshold, if any.

Dispatch

[PLACEHOLDER — to be agreed with Scents Avenue]: dispatch cut-off time and working days.

Pickup

You can collect your order from our Warri store. [PLACEHOLDER — to be agreed with Scents Avenue]: store address and hours.

Problems with your delivery

If your parcel is delayed, damaged or incomplete, contact us within [PLACEHOLDER — to be agreed with Scents Avenue] of delivery so we can help.